Product Help & FAQ's

Below you will find answers, helpful hints, videos and links to documentation for the most common questions you may have for DEVI products.

If you have any further questions please feel free to Contact Us

For a list of frequently asked questions please click here to visit the DEVI.com website


Note: Product Manuals, Installation Guides, Operating Instructions and videos can be found under the information and links tab on the individual product pages.

DEVImat™ DSVF-150

DEVI Under Tile Heating Element Calculator

Click on the link below for the Calculator which will assist you in identifying the products you need
for your under-tile heating project.  If you need additional assistance please contact us. 

Want your own copy of the calculator?
Contact us and we will send the calculator directly to you to download on to your computer.

Calculator

DEVImat™ Undertile Installation Video Guide  

LAYOUT TIPS FOR INSTALLING DEVImat™

Click Here

DEVIreg™ Touch Thermostat

DEVIreg™ Touch -  How to program your DEVI Touch made easy video. 

Or download and view the informative User Guide  DEVIreg™ Touch User Guide






DEVIreg™ Touch - Side Button Tips

  • To turn the thermostat on or off, there is a discrete button on the side of the control head at about 2 o’clock position.
    This enables the thermostat to be turned off for extended periods while retaining its programmed parameters.
  • If the thermostat has had the lock function previously enabled, to re-enter the thermostat turn the thermostat on at the side button. When the screen illuminates there is a screen saying Safety lock enabled with a tick and a cross. Pressing the tick within 3 seconds enables entry into the thermostat settings.

  • If the lock is not required in the future, it may be disabled by disabled by entering Settings / Options / Safety Lock, then press OFF.

For more useful information please read the User Guide.

DEVIreg™ Touch User Guide


DEVIreg™ Smart WiFi Thermostat

DEVIreg™ Smart How To Videos 

The following Link takes you to helpful videos for programming and using you Smart thermostat & app.

DEVI Smart How to Videos 

DEVIreg™ Smart Installation and Consumer Support 

DEVIreg™ Smart application ensures wireless control of electric underfloor heating systems equipped with DEVIreg™ Smart thermostat. This app turns your mobile device into an intuitive underfloor heating remote control.

Need Help with the App Click Here

DEVIreg™ Smart  App for iOS - wireless control of electrical heating

DEVIsmart™ application provides you with possibility to wireless control of electric floor heating systems equipped with DEVIreg™ Smart thermostat.

DEVIreg™ Smart App for Android - wireless control of electrical heating

DEVIsmart™ application provides you with possibility to wireless control of electric floor heating systems equipped with DEVIreg™ Smart thermostat. The app turns your mobile device into an intuitive floor heating remote control.

Self Limiting Cable Connections

Technical Instructions for Self limiting Cable Connections

This instruction details how to connect cold-tail leads (mains feeds) to elements, and how to terminate the blind end of the heating cable for the following trace heating elements ranges.

DEVI-Hotwatt
DEVI-pipeguard
DEVI-iceguard
DEVI-industrial

Self Limiting Cable Connection Instructions

DEVI Connecto 

How to use your Connecto Power
Connection Kit - Video


In Slab installation


This is a helpful guide for installing DEVIflex 10T & DTCE cables for In-Slab and In-Screed Applications.

Click on the link to download.

DEVIflex™ 10T, 18T, DTCE-30  Installation Guide



Ecofilm F Floor Heating Installation

Mirror Demister Installation

DEVI Roof Protection

DEVI - Outdoor Electrical Heating Systems

How to install electrical ice and snow melting systems to protect your roof and gutters. 

DEVI Outdoor Safety

DEVI winter solutions – Outdoor safety applications and frost protection

DEVI systems are used in all frost protection applications in parking lots, garages, stairs, pavements and other ground-level surfaces, which can be secured against the negative effects of winter.

 

Diagnostic Services

We offer a full range of diagnostic services for DEVI under floor heating faults. 

No matter who supplied or installed your DEVI Heating System, we can locate and repair undertile element and inslab cable breaks or faults within your environment.


Documentation

View our Application Manuals and/or the installation guides, technical sheets and product manuals available on product pages.